> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zodia-custody.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Service Desk Statuses

> Status values for Digital Asset Service Desk requests

| Status                 | Description                                                    |
| ---------------------- | -------------------------------------------------------------- |
| DRAFT                  | Request is created and not yet submitted                       |
| SUBMITTED              | Request is submitted and maker has 120 seconds to confirm      |
| PENDING CONFIRMATION   | Request is awaiting maker confirmation                         |
| PENDING AUTHORISATION  | Request is awaiting approvals                                  |
| CONFIRMED              | Request is completed                                           |
| CONFIRMATION TIMEOUT   | Request was not confirmed by the maker within 120 seconds      |
| APPROVAL TIMEOUT       | Request was not approved within the allocated time and expired |
| REJECTED BY AUTHORISER | Request was rejected by authoriser                             |
| REJECTED BY SYSTEM     | Request was rejected by system                                 |